Zip'r PC Power Electric Wheelchair for Adults & Seniors - 19.5" Wide Seat Long Range Motorized Wheelchair with Extended Battery - Lightweight Travel Power Wheelchair for Indoor/Outdoor Use, Shopping & Daily Mobility

This seems to be a knock off of the more expensive Hoveround . Time will tell if it will hold up. Packaged well and easy peasy to assemble - only need a 1/2 wrench for jam nut on arm adjustment. Seat seem to be heavy duty probably weighed 60 lbs or more. Don’t know about customer service or parts availability since there has been no issue’s. Tires and mechanical parts looks like quality to me from the outside. It came with 2 sealed heavy duty batteries . Bottom line 1/2 the cost of Hoveround.The seller gave me a heads up that the electric wheelchair would arrive in two boxes. It did; big, heavy ones. Fortunately, I had help getting them on a cart and up to my apartment. The seat was in the smaller, cube-shaped box, and removal was easy. The basic machine was in a box within a box. It was so heavy that the only way I could see to get it out was to cut open the long sides of the two boxes and roll it out.The amount and variety of cardboard and plastic packing materials was amazing. There was no way I could have repacked it the way it came.The manual that came in the box, and the same one available on the seller's website, is out of date and may be misleading. If you are in doubt about any aspect of assembly, use the contact form on the website, and someone will get back to you.Once my questions were answered, assembly was simple. The seat is very heavy and must be placed so that a shaft on the bottom slides into a sleeve sticking up from the machine; you might need help.The included charger has an on/off switch on one end and LED lights on the other. On top it explains the LED lights--Red for on, yellow for charging/green when charged. I was advised to leave it plugged in overnight after use during the day. After that, it is an excellent machine, and easy to operate.My mom wheel bearings have broken off her wheelchair twice. The first time was within a year after only a few months. I can only email the company which is ridiculous!!! This time I’m not sure if they have the brackets for be to purchase again due to them not getting back to me. I would not recommend this company!!! You can’t even talk to a live person!!!Took it out of the box, easy to assemble, everything worked as it should, my momm still driving around with the first charge, awsome productActually thought of getting a second one. Because if the battery goes down on one I would have a backup. Only thing I would add would be emergency power, like that three extra gallons of gasoline in some cars. Put some chains and a small snowplow on it. I wouldn't have to beg someone to shovel my sidewalk. It's given me a lot of therapy. Instead of long periods of being chair bound, I am able to get around the house and get some work done.We bought this for my husband this is his review.The chair was exactly what we ordered, very happy with purchase. My complaints are that after about an hour my bum starts hurting, and I have ramps to load it on my vehicle and the wheel setup the way they are it cannot be loaded without musceling it up the ramp. Also I'm about 300 lbs. the size works well for me.It was a Outstanding Awesome Friendly Pleasure To Work With Zip R. Excellent Professional Staff and Outstanding Awesome Friendly Customer Service and Excellent Professional People Skills!! Thank You For All The Support You Gave To Me!! Your Response Time was Top Notch!!Sincerely,SGT. Charles VoylesU.S. Army VeteranThe turning ratio is outstanding and very easy to learn. Most people will find the learning curve to be very short even if they’ve had no experience whatsoever with electric wheelchairs. Assembly was done in minutes - it was a matter of just orientating the whole machine to the parts provided. Price seems to be fair and close to what a buyer would have to pay for any high-quality machine.